Monday, September 22, 2008

Internet service

I hate it when this happens. Late in the evening, the DSL modem starts acting
up. Too late to spend a pleasant hour or two gritting my teeth with helpful call centre folks called Rolf and Vincent who just happen to have very strong Indian accents.
(As an aside, I have no issues with them hiring folks in other countries for their support centres: that is their business decision: but please, don't give them fake names to give the impression that they are "western").
So, we are without internet service at home for a little while --- and need to switch providers anyway. Now the question is: can we put up with the lack of service while we switch?

Yours, feeling a disconnect,

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